Monday, 17 October 2011

Skills that are common to most jobs

• being a clear communicator;
• being a good listener;
• being an effective team player;
• willingness to help colleagues;
• being an effective planner;
• being a skilful organiser;
• the ability to work in a pressured environment;
• good customer service skills;
• the ability to close a sale;
• being good at dealing with angry customers;
• the ability to adapt to changing circumstances;
• being a good manager of people;
• managing time effectively;
• effective presentation skills;
• good analytical skills;
• the ability to motivate staff;
• being able to facilitate group discussions and meetings;
• being an effective negotiator;
• being a good on-the-job coach of staff;
• being a successful networker.

Source: Interview Skills that Win the Job - Simple techniques for answering all the tough questions by MICHAEL SPIROPOULOS