Organizations can use Business Process Management to improve all of their business processes. A business process begins with the customer’s needs and ends with the customer’s fulfillment.
Business Process Management (BPM) is a method of efficiently aligning an organization with the wants and needs of the clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology.
The 7 Stages of Business Process Management include:
Stage 1: Design
Stage 2: Stakeholders
Stage 3: Define the Current Process
Stage 4: Measure the Current Process
Stage 5: Identify Barriers to Improvement
Stage 6: Root Cause Analysis
Stage 7: Develop the Solutions and Implementation Plan
BPM is not a “just do it” quick fix. It is a discipline that requires patience, planning and monitoring. It also is an area for continuous improvement. New methods, new regulations and new customer requirements are all part of the ever changing landscape that BPM must deal with.
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