There is a gap between the digital skills people have and those needed to live, learn, and work in the digital world. The need to upskill — to bridge this gap — is a complex problem that will require government administrators, educators, and business leaders to come together.
The impacts of COVID-19 have ramped up the pressure on costs and productivity for many organisations. This new environment is accelerating the need for digital transformation and creating immediate and large-scale workforce and skills challenges.
Automation, data analysis, artificial intelligence (AI) and other emerging technologies can deliver productivity. But technology is only as good as the leaders who identify its opportunities, the technologists who deliver it and the people who work with it every day. That’s where some companies are coming up short: the right mix of skilled and adaptable people, aligned to the right culture and with the right mindset and behaviours can help power their business.
Many leaders are finding that their existing upskilling efforts are not fit for purpose: programmes don’t deliver the return on investment (ROI) organisations want or the change they need. It’s a problem that should be solved urgently.
Employers who make good-faith efforts to upskill their people build trust - and that in turn can enhance the organisation’s reputation in a world where trust is an increasingly valuable commodity. Business leaders are in the spotlight.
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https://www.pwc.com/gx/en/services/people-organisation/upskill-my-workforce-for-the-digital-world.html
