It takes more than technical wizardry to emerge as a standout success at work. Unfortunately, many professionals lack the soft skills—including dedication, leadership, motivation, team spirit, etc.—that are essential to get ahead. Indeed, nearly one-fifth of managers cite a lack of these skills as a key reason for not hiring job candidates.
With that in mind, we present the following 12 ways to make a great impression. They were adapted from the recent book, You Did What?! The Biggest Mistakes Professionals Make (Career Press/available now). In the book, authors Kim Zoller and Kerry Preston cover everything from written and verbal communications to networking etiquette to meeting decorum to handshakes.
Taken individually, you may conclude that these practices aren't really a big deal. However, when you incorporate each one into your routine, you elevate your professional presence and position yourself for career advancement.
Zoller is president and founder of Image Dynamics, a professional development consultancy. Preston is a leadership, communications, strategic planning and time management consultant.