As technological change accelerates and adoption rates soar, the following ten pivotal trends loom large on the top-management agenda.
1. Joining the social matrix
2. Competing with ‘big data’ and advanced analytics
3. Deploying the Internet of All Things
4. Offering anything as a service
5. Automating knowledge work
6. Engaging the next three billion digital citizens
7. Charting experiences where digital meets physical
8. ‘Freeing’ your business model through Internet-inspired personalization and simplification
9. Buying and selling as digital commerce leaps ahead
10. Transforming government, health care, and education
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