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Informal learning is emerging as one of the most powerful disciplines in our industry. The tools and methodologies that have been developed ...

Everything you need to know to get started with CRM Finding, winning, and keeping customers to grow your business starts with a good Custome...

Just as the public sector was instrumental in enabling the development and deployment of the Internet, it must play a similar role to ensure...

Connecting companies: Strategic partnerships for the digital age is a report from The Economist Intelligence Unit (EIU), sponsored by Telstr...

For those people outside the Amazon (NASDAQ:AMZN) employee world (read: most of us), CEO Jeff Bezos remains somewhat of an enigma. The man i...

It’s critical to get a good start when stepping into the CIO role. Consider several measures when you shape your course. The early months o...

Organizations can get much greater business value from their software budgets by eliminating waste, more intelligently allocating entitlemen...

How do you know that your investment in a new business application has returned value-and how much value? The answer lies in following the f...

Mobile technology plays a major role in our lives. Because mobile is such a big productivity booster, there's much demand for mobile app...

The idea that consumers can customize their own products on a massive scale is having a tremendous impact on customer experience and expecta...

Big data represents the significant shift in the way that companies receive and used data to fuel business. As the volume, velocity and vari...

The book, No Magic Bullet explains how organizations can improve their results through their personnel--not through the latest quick fix or ...