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Showing posts with label
customer service
.
Show all posts
Showing posts with label
customer service
.
Show all posts
Friday, 12 February 2016
7 tips for writing help content that delights customers
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Despite your best efforts to create top-notch products, users may still get confused about how to use them. Follow this guide on creating he...
Thursday, 28 January 2016
Wearable Technology and Customer Service: 10 Innovative Examples
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Remember watching cartoons and movies as a kid and seeing all of those awesome tech devices and wishing you could have one (or two, or all o...
Wednesday, 21 January 2015
10 Social Media Customer Service Tactics You Must Implement During 2015
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In online terms, social media customer service is a low hanging business fruit and an area where you can steal a march on your competitors d...
Tuesday, 19 February 2013
10 Platforms for Obtaining Customer Feedback
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To keep an e-commerce store running at peak-performance, merchants need to pay attention not only to analytics, but also to customer feedbac...
Tuesday, 7 August 2012
10 Steps to IT Transformation
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A few years back, EMC's own IT organization embarked on a journey of fundamental transformation. No longer content with incremental im...
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